Tecnoestrés. Evolución del concepto y sus principales consecuencias.

Cristian Salazar-Concha; Pilar Ficapal-Cusí; Joan Boada-Grau

doi:10.33571/teuken.v11n17a9

Autores

Cristian Salazar-Concha Universidad Austral de Chile https://orcid.org/0000-0002-1807-6535
Pilar Ficapal-Cusí Universitat Oberta de Catalunya
Joan Boada-Grau Universitat Rovira i Virgili

DOI:

https://doi.org/10.33571/teuken.v11n17a9

Palavras-chave:

tecnoestresse, consequências, biblioshiny

Resumo

O uso das tecnologias da informação e comunicação pode criar condições exigentes e ter o potencial de criar estresse técnico nos trabalhadores. O tecnoestresse começou a ser estudado desde 1982 e, dada a natureza dinâmica das tecnologias, é importante avaliar a evolução do conceito e suas conseqüências. O objetivo deste trabalho é explorar a estrutura intelectual e social da produção científica sobre tecnoestresse e analisar a evolução do conceito, detectando características que influenciam os níveis de tecnoestresse nos indivíduos. Os resultados indicam que os pesquisadores mais relevantes vêm da área de sistemas de informação, que o conceito evoluiu com o tempo e suas consequências também podem ser vivenciadas por pessoas que não trabalham. Concluímos que os programas de prevenção devem considerar diferenças individuais, organizacionais e tecnológicas.

Métricas do artigo

Resumo: 3844 PDF (Español (España)): 2426

Métricas PlumX

Biografia do Autor

Cristian Salazar-Concha, Universidad Austral de Chile

Ingeniero Civil en Informática de la Universidad Bío Bío, Doctor y Máster en Sociedad de la Información y el Conocimiento de la Universitat Oberta de Catalunya, Máster en Tecnologías de la Sociedad de la Información de la Escuela de Organización Industrial de Madrid. Profesor Asociado de Sistemas de Información del Instituto de Administración de la Facultad de Ciencias Económicas y Administrativas de la Universidad Austral de Chile, en Valdivia, Chile.

Pilar Ficapal-Cusí, Universitat Oberta de Catalunya

Licenciada en Psicología de la Universidad Autónoma de Barcelona, Doctora en Psicología, Sociedad de la Información y el Conocimiento de la Universitat Oberta de Catalunya. Diploma de Estudios Avanzados en Recursos Humanos y Organizaciones de la Universidad de Barcelona. Profesora agregada de los Estudios de Economía y Empresa en Universitat Oberta de Catalunya, España.

Joan Boada-Grau, Universitat Rovira i Virgili

Doctor en Psicología de la Universidad de Barcelona. Catedrático de las áreas de Organizaciones y Recursos Humanos de la Universitat Rovira i Virgili, España. Docente en Programas de Doctorado, Master, Posgrado y Grado. Director del Grupo de Transferencia SPITZEN VALUE, Human Resources.

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