Tecnoestrés. Evolución del concepto y sus principales consecuencias.

Cristian Salazar-Concha; Pilar Ficapal-Cusí; Joan Boada-Grau

doi:10.33571/teuken.v11n17a9

Authors

Cristian Salazar-Concha Universidad Austral de Chile https://orcid.org/0000-0002-1807-6535
Pilar Ficapal-Cusí Universitat Oberta de Catalunya
Joan Boada-Grau Universitat Rovira i Virgili

DOI:

https://doi.org/10.33571/teuken.v11n17a9

Keywords:

technostress, consequences, biblioshiny

Abstract

The use of Information and Communication Technologies can create demanding conditions and have the potential to create technostress in workers. Technostress has been studied since 1982 and given the dynamic nature of technologies, it is important to evaluate the evolution of the concept and its consequences. The aim of this work is to explore the intellectual and social structure of scientific production on technostress and to analyze the evolution of the concept by detecting characteristics that influence the levels of technostress in individuals. The results indicate that the most relevant researchers come from the area of information systems, that the concept has evolved over time and its consequences can also be experienced by people who do not work. We conclude that prevention programs should consider individual, organizational and technological differences.

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Author Biographies

Cristian Salazar-Concha, Universidad Austral de Chile

Ingeniero Civil en Informática de la Universidad Bío Bío, Doctor y Máster en Sociedad de la Información y el Conocimiento de la Universitat Oberta de Catalunya, Máster en Tecnologías de la Sociedad de la Información de la Escuela de Organización Industrial de Madrid. Profesor Asociado de Sistemas de Información del Instituto de Administración de la Facultad de Ciencias Económicas y Administrativas de la Universidad Austral de Chile, en Valdivia, Chile.

Pilar Ficapal-Cusí, Universitat Oberta de Catalunya

Licenciada en Psicología de la Universidad Autónoma de Barcelona, Doctora en Psicología, Sociedad de la Información y el Conocimiento de la Universitat Oberta de Catalunya. Diploma de Estudios Avanzados en Recursos Humanos y Organizaciones de la Universidad de Barcelona. Profesora agregada de los Estudios de Economía y Empresa en Universitat Oberta de Catalunya, España.

Joan Boada-Grau, Universitat Rovira i Virgili

Doctor en Psicología de la Universidad de Barcelona. Catedrático de las áreas de Organizaciones y Recursos Humanos de la Universitat Rovira i Virgili, España. Docente en Programas de Doctorado, Master, Posgrado y Grado. Director del Grupo de Transferencia SPITZEN VALUE, Human Resources.

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